Screengrabs from the CCTV footage.
An X user, Rohit, claimed that the delivery man took his friend’s Nike shoes and Swiggy was not sharing the delivery partner’s contact details
A video of an Instamart delivery partner stealing shoes kept outside a flat in Gurugram on April 9 has gone viral on social media. Reacting to the video, Swiggy wrote, “We expect better from our delivery partners.”
A video of the incident recorded on surveillance cameras was shared by an X user, Rohit Arora, on April 11. He claimed that the delivery man took his friend’s Nike shoes and Swiggy was not sharing the delivery partner’s contact details.
“Swiggy’s drop and PICK up service. A delivery boy just took my friend’s shoes (Nike) and they won’t even share his contact,” he wrote.
In the video shared by Rohit, the delivery man can be seen climbing up the stairs carrying a bag of grocery items. As he reaches the destined flat, he rings the doorbell and waits for the customer to receive the order while eyeing a pair of Nike shoes kept outside the Gurugram flat. Once done, he updates the delivery status and looks around.
He cleans his face with his towel and checks if anyone’s around. He soon grabs an opportunity to tip-toe towards the shoes, picks them up, hides them with the help of his towel, and leaves.
As the video went viral, users condemned the act of the delivery partner and advised Rohit to file a complaint. Few users even went on to praise the clarity of the surveillance cameras.
Meanwhile, reacting to Swiggy’s response, an X user said, “At least own up to the event and refund him the cost of his Nike shoes. They are not cheap and losing them in this way is not ideal.”